imtoken will never ask for your seed phrase, private key or verification code. Always review the address, network and request details before transferring, signing or approving.
imtoken · Knowledge and practical checks

Wallet Guides

Practical wallet guides should follow preparation, action, verification, common mistakes and security reminders.

Creation and import are different starting points

Creating a wallet generates new key material; importing uses existing recovery information. Both should happen only in a wallet environment you deliberately selected.

Viewing a public address never requires importing its private key.

Backup guides should focus on recoverability

A useful backup is accurate, ordered, durable, and controlled. A screenshot is easy to duplicate and synchronize unexpectedly.

Verify the record without sending the phrase to another person for inspection.

Receiving is about address and chain

Confirm your address, the sender’s network, and the asset. When receiving from an exchange, follow its withdrawal-network rules.

Use the transaction hash on the matching explorer after it is sent.

Sending is about the final confirmation

Review destination, chain, asset, amount, and gas. Use a small test for an important new destination if appropriate.

If a transaction remains pending, inspect it before submitting another one.

Balance-display issues often start with network context

A missing token in the interface does not automatically mean it disappeared. Check chain, token contract, address, and whether the wallet hides the asset.

Public explorer data helps distinguish display issues from on-chain state.

A guide does not need wallet secrets

Its purpose is to help users verify their own actions.

Choose the guide that matches the problem

Use creation and backup guides before wallet access, network and asset guides for balance differences, transaction lookup for delayed transfers, and Web3 guides for DApp prompts.

Map symptoms to the right guide

Solve one layer at a time. Do not re-import a wallet before confirming the chain, and do not duplicate a transfer before checking a pending transaction.

Guides can provide a review sequence but should never collect a seed phrase, private key, or verification code.

  • Clarify whether you are creating or importing
  • Make backups accurate and offline
  • Match address and network for receiving and sending
  • Check public chain state before changing wallet setup